Empire Air Conditioning Services
4/16 Salisbury Rd, Hornsby, New South Wales, 2077
“Your Local Specialists in Commercial and Residential Air Conditioning”
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Why Choose Empire Air Conditioning Services?
Empire Air is known locally for turning up on time, keeping customers in the loop, and delivering clean, professional work that matches the quote. They handle split systems, ducted air conditioning and commercial work, and their long-standing customers rate them highly for both installation and ongoing maintenance.
About Empire Air Conditioning Services
Empire Air Conditioning Services is a family-owned business based in Hornsby, New South Wales, handling split system installation, repairs and servicing, ducted systems and commercial work across homes and businesses, including schools, pubs and clubs. They hold an ARC Licence (AU09957) and a Contractor Licence (27819C), and carry public liability, professional indemnity and worker's compensation cover. They also offer a 24 hour, 7 day after-hours breakdown service.
The consensus around Hornsby is that this is a team that turns up when they say they will and keeps you in the loop from the first contact through to the finished job. People who've had them out for a ducted replacement talk about the care taken on site inspections, with technicians walking them through unit placement, vents and the options that suit different budgets rather than bombarding them with jargon. One local who ran a plumbing business for decades said the craftsmanship made him proud to be a tradie, which is high praise from someone who knows the trade.
Locals also mention that the bill matches the quote, even when a job turns out tougher than expected, and that the team leaves the place clean and tidy. There's a long memory here too: some households have relied on Empire for quarterly maintenance, repairs and parts over close to a decade, and they contact them back for the next job. Fixing things properly the first time comes up often, whether it's an old unit coughing along or a full new install.
If you need air conditioning installed, serviced or repaired in Hornsby, Empire is worth a try. Check in with them and check timing with them directly when you book.
Location
What Customers Say on Google
“Everyone from the admin team to the technicians who came for the installation were professional and efficient.”
“Great guys to work with. Did a tougher-than-expected instal at our place but finished the job splendidly and honoured their original quote no questions asked.”
“After having so many different companies come to quote and being so bombarded with information Empire Air came out and the technician was so lovely and took the time to explain everything, gave me different options to suit different budgets…”
Source: Google Reviews
Frequently Asked Questions About Empire Air Conditioning Services
Empire Air Conditioning Services is a family-owned Hornsby business covering split system installation, repairs and servicing, ducted air conditioning and commercial work for homes, schools, pubs and clubs. Locals mention full ducted system replacements, including Daikin ducted installs, as well as ongoing quarterly maintenance and repairs for long-term customers, so they take on both one-off jobs and regular servicing contracts.
A technician visits the property to inspect the site before quoting, as described by customers who had Cameron and Frank come out to assess ducted replacements and explain unit placement, vent positions and system options to suit different budgets. Have your address, system access and any existing unit details ready, and ask Empire directly for pricing since none is published.
Yes, Empire Air Conditioning Services offers an after-hours breakdown service alongside their standard Hornsby operating hours. This suits households or businesses, such as the veterinary practice and pub and club clients mentioned in reviews, who need a unit fixed outside normal trading times or at short notice, as one customer noted being helped quickly on tight timing.
Customers consistently describe the team as punctual, well organised and good communicators from first contact through to completion. Customers point to technicians explaining options clearly, honouring original quotes even on tougher-than-expected installs, and keeping clients updated throughout, which lines up with the business being noted for turning up on time, matching quotes and fixing issues on the first visit.
Yes, alongside residential split system and ducted jobs, Empire Air Conditioning Services services commercial sites including schools, pubs, clubs and a veterinary practice, plus ongoing fleet servicing for one commercial client. Their tagline positions them as local specialists in both commercial and residential air conditioning, and reviews back this up across quarterly maintenance contracts and larger installation projects.
Contact Details
- Phone
- +61 2 9482 2701
- Address
- 4/16 Salisbury Rd, Hornsby, New South Wales, 2077
How Empire Air Conditioning Services Compares
in Hornsby
More reviews than 57% of air conditioning technicians in Hornsby
Opening Hours
- Monday
- 8am-4pm
- Tuesday
- 8am-4pm
- Wednesday
- 8am-4pm
- Thursday
- 8am-4pm
- Friday
- 8am-4pm
- Saturday
- Closed
- Sunday
- Closed
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